The Canada Anti-Spam Law (CASL) goes into effect this next Tuesday (July, 1). Hat tip to my my good friend and neighboring Canadian, Stephen King, for alerting me to this law yesterday in his post and its implications. In this post yesterday, he notes that violation of this law can result in a $10M fine. He points out […]
Archive | Market Research
20 Best Practices for Customer Feedback Programs: Applied Research
By Bob Hayes on June 13, 2011 in Best Practices, Beyond the Ultimate Question, customer feedback programs, Customer Loyalty, Market Research, Relationship Surveys, Transactional Surveys, voice of the customer
Below is the final installment of the 20 Best Practices for Customer Feedback Programs. Today’s post covers best practices in Applied Research. Applied Research Best Practices Customer-focused research using the customer feedback data can provide additional insight into the needs of the customer base and increases the overall value of the customer feedback program. This […]
Mob4Hire launches Version 4.0 of award-winning community platform after a year in development
By Bob Hayes on April 8, 2010 in Crowd Source, Market Research, Mob4Hire, Mobile Applications, Mobile Apps, Panels
I have been swept up into a whirlwind of activity with a company for which I am an advisor. This micro-multinational company, Mob4Hire, is the largest real world, crowd sourced testing and market research company for mobile applications. We have been working on new service offerings and a new platform that helps mobile software companies […]