I recently reached out to data professionals on LinkedIn to ask a series of questions about their work. Results from one of those polls revealed that 58% of data pros reported that they prefer a hybrid approach (on premises and cloud) for their tools and technologies. About a third of respondents preferred the cloud. Only […]
I recently reached out to data professionals on LinkedIn to ask a series of questions about their work. Results from one of those polls revealed that 46% of data pros reported that they work more collaboratively with their colleagues now than before the COVID-19 pandemic. About a third of respondents indicated that they work less […]
a recent LinkedIn poll revealed that data professionals are generally dissatisfied with their company’s use of analytics in helping it gain a competitive advantage.
Data professionals, in all their different forms, play a significant role in how businesses operate today. From business analysts and data scientists to machine learning engineers and software developers, these data professionals extract insights from data and use those insights to drive businesses forward. Finding and using these data-driven insights requires the interplay of data […]
Data Science Roles and Their Skill Sets An excellent way to learn about a subject is to ask people involved in that subject. Specifically, to learn about data science and machine learning, it is good to ask data professionals who work in those areas. A few years ago, I conducted a study by asking data […]
Results of a survey of data professionals show that about 1 out of 5 are women. Women are paid less than their male counterparts yet both women and men have similar levels of education.
Results of a worldwide survey reveal that data professionals overwhelmingly use a personal computer or laptop as their computing platform most often for their data science projects. The next most used computing platform is a cloud computing platform and a deep learning workstation. The practice of data science requires a variety of different tools and […]
Results of a survey of data professionals show that different data roles engage in different activities while at work. Data Scientists indicated that three activities make up an important part of their work, the most across all data roles. The top activities across all data roles were related to analyzing data to influence decisions and […]
Learn how to build your business around the customer using customer-centric measurement and analytics. Available in Kindle and paperback. Learn more about TCE: Total Customer Experience.
Beyond the Ultimate Question: Book includes comprehensive review of Net Promoter® Score (NPS) and presents better measures of customer loyalty and best practices of customer feedback programs.
Measuring Customer Satisfaction and Loyalty (3rd Ed.): Book includes discussion of how to measure the customer experience, including customer satisfaction and customer loyalty.