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Tag Archives | patient surveys

Are U.S. Hospitals Delivering a Better Patient Experience?

The Centers for Medicare & Medicaid Services (CMS) use patient feedback about their care as part of their reimbursement plan for acute care hospitals. Under the Hospital Value-Based Purchasing Program, CMS makes value-based incentive payments to acute care hospitals, based either on how well the hospitals perform on certain quality measures or how much the hospitals' performance improves on […]

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Hospital Ratings

Map of US Hospitals and their Patient Experience Ratings

Hospitals are focusing on improving the patient experience.  The Centers for Medicare & Medicaid Services (CMS) will be using patient feedback about their care as part of their reimbursement plan for Acute Care Hospitals. Under the Hospital Value-Based Purchasing Program (beginning in FY 2013 for discharges occuring on or after October 1, 2012), CMS will make value-based incentive payments to […]

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Improve the Patient Experience to Increase Patient Loyalty

Last week, I wrote about the data that the Federal government is giving away for free. Their intent is to encourage entrepreneurs and developers to build new and innovative products and services.  I highly recommend you check out the site for data in such areas as energy and education and safety. After doing several searches on the site, I […]

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