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State of Analytics in Customer Programs – Whitepaper

Thank you for your interest in our research. You can download the whitepaper, “State of Analytics in Customer Programs: Customer Loyalty Focus, Machine Learning Adoption and the Data Science Skill Gap,” using the link below.

State of Analytics in Customer Programs

We are following up this report in a couple of weeks with a new report highlighting analytics best practices.

If you have any questions, please feel free to contact me.

Bob E. Hayes, PhD
bob@businessoverbroadway.com
@bobehayes

bob@businessoverbroadway.com | 206.372.5990

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