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Archive | Customer Experience Management

Gleanster - Actionable Insights at a Glance

I am happy to announce that I have joined Gleanster's Thought Leader group as a contributing analyst. Gleanster is a market research and advisory services firm that benchmarks best practices in technology-enabled business initiatives, delivering actionable insights that allow companies to make smart business decisions and match their needs with vendor solutions. In my role at […]

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bob@businessoverbroadway.com | 206.372.5990

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